What Do I Do If I Become Homeless in Cleveland or Cuyahoga County?
Beginning in 2012, the County wants all homeless people to start at a central location. In 2014, it was decided that individuals and families can go directly to City Mission/Laura's Home. In 2015, Coordinated Intake moved into one location open from 8 a.m. to 8 p.m. Beginning 9/19/2015, Coordinated Intake is no longer open on the weekend. For all populations now, you must start at the central intake site at:
1736 Superior Ave. 2nd Floor (enter in the front).
There is no need to call, and you do not have to stay at the shelters. Go to these facilities from 8 a.m. to 8 p.m. to complete the Central Coordinated Intake assessment. The workers will help you find the best path off the streets or the best placement in the community. If you do need a place to stay that night, the staff at the shelter will find you a place for the night. Cuyahoga County has a policy that they will not turn anyone away. There are two shelters that will always find you a place at night. You may have to be transported to another facility or spend one or two nights on a mat or a cot, but they will find a place for you.
After 8 p.m. or on the weekend.
Men go to 2100 Lakeside Shelter (two blocks down and one block North)
Women go to 2227 Payne Ave. (two blocks down the street and one block South)
Families call 2-1-1 for a shelter referral.
There is a call box on the front of the Coordinated Intake on Superior to call 2-1-1.
For Veterans, there is a new facility that opened in 2013.
7000 Euclid Ave. Suite 202 call 216/391-0264
This Veterans Central Resource Center is open from 8 a.m. to 6 p.m. If it is after 6 p.m. go to the Coordinated Intake or for men after 8 p.m. go to 2100 Lakeside Shelter, for women go to 2227 Payne Ave. and families call 2-1-1 for a shelter referral.
You can print out a copy of the Street Card to help with your journey toward stability.
There are outreach workers out on the streets most days in Cleveland who can help point you in the right direction and some can offer a ride to the Central Intake sites. Updated 9/2015
Good Luck and stay safe!
Here is a flyer that you can print out to save this information or distribute it to others. (pdf)