3631 Perkins Ave. #3A-3
Cleveland, Ohio 44114
or fax to 216/432-0620
ATTN: Brian Davis
For submitting grievance:
We encourage everyone to first follow the agencies grievance procedure and file a grievance with the agency. We understand that this can be difficult or does not involve any neutral third party to fairly determine the outcome. We will work to resolve your grievance by completing the enclose form or coming to our office to complete a grievance. We can try to keep your identity private, but we do not accept unsigned and anonymous complaints. NEOCH staff must have a real person associated with a complaint. We will keep the individual filing a grievance informed of our progress, and will ask every step of the way how much information we are allowed to disclose.
Here is the list of County Shelter Standards for reference.
Here is a flyer on the discharge procedure that you can use.