NEOCH ANNUAL REPORT 2002

 

 

2002 Accomplishments

A Message From The Board President

Letter From Past Director of Operations

2002 Financial Report

2002 Donors

2002 Auction and Annual Dinner Donors

NEOCH Plans For 2003 and Beyond

 

 

 

 

 

 

 

 

 

 

 

2002 Accomplishments

 

Organizing/Advocacy

2002 can best be characterized as for every step forward, we took two steps backward in our efforts to reduce the number of people without housing in Cuyahoga County.  For example, NEOCH staff worked with the Cleveland Public Library to develop a fair policy that would allow homeless people to bring bags and backpacks with them into the library, but we had battles in two neighborhoods in which residents organized to prevent homeless social services from developing projects in their residential areas.  NEOCH staff assisted in the creation of a Cuyahoga County Public Policy Committee, but could not reform the restrictions at the Public Housing Authority that prevent a number of homeless and disabled people from obtaining a housing unit.  We were successful in getting the public and elected officials to see the problems at 2100 Lakeside shelter for men, but we were not able to convince the County to make their funding decisions based on the impact programs make in the community or their effectiveness at operating the program.

 

Additionally, NEOCH staff worked on the release of some statistics from the United States Census, but could not convince local shelters to adopt a discharge policy. We began a discussion to identify the gaps in health care services to homeless people, but we could not prevent the move of the Salvation Army PASS program into the hostile, criminal justice environment of Harbor Light. We assisted with policy development and research for the National Coalition for the Homeless, but could not prevent the media from publishing negative stories that made it look as though the local shelters were harboring criminals.  NEOCH was able to obtain a City and County resolution in support of a dedicated revenue source for the Housing Trust Fund at the state level; however, the number of people seeking shelter increased by 15% in Cleveland and overall, we continued to slip behind in our efforts to end homelessness in Northeast Ohio.

 

Public Education/Research

AmeriCorps*VISTA: NEOCH have had an amazing group of AmeriCorps*VISTA members this past year.  We hosted eight VISTAs throughout 2002 who worked on a variety of projects.  Our Lead VISTA, Teri’ Donelson, coordinated with the VISTAs throughout

    the state, recruited for our programs and did a wonderful job of assisting the VISTAs with their project goals.  We have VISTAs working on the development of a civil rights program, organizing a group to improve health care for homeless people, organizing fundraisers for NEOCH, developing a program for homeless youth, and

    developing and implementing a wide variety of public education projects.  It is very rare to have such a dedicated group of national service members, and we truly appreciate all the

    hard work you have done for NEOCH this past year!

 

Creating Nurturing Environments

Bridging the Gap: With the changing policies at CMHA, Bridging the Gap has had a difficult year.  Our applicants, who are not eligible for senior only building have to suffer the extensive waiting list.  However, we have still been able to assist 87 people with their application this year.  Christal Jones became the new program director in  September 2002 and is assisted by a team of AmeriCorps National Service members.  In her short time here, Christal has reached out to new partner agencies, begun hosting intake sessions at shelter and drop-in locations and revamped our database.

 

Cleveland Homeless Legal Assistance Program: The Cleveland Homeless Legal Assistance Program took a hiatus throughout most of 2002 due to funding difficulties.  We met several times with the Cleveland Bar Association to find a way to restructure the program with a smaller budget.  We collectively decided to hire another attorney but on a part-time basis, and the program would rely more heavily on pro bono attorneys and law students.  By the end of 2002, we raised enough funds to re-hire on a part-time basis. In February of 2003 we hired Joan Burda for the Program Director Position. She brings several years of experience and a strong commitment to serving homeless people with her.  NEOCH look forward to seeing where her energy and new ideas takes the program.

 

Homeless Stand Down: NEOCH worked with Interact Cleveland to develop a Stand Down in the winter to provide a day of respite for nearly 500 homeless people.  The Stand Down featured counseling, shelter services, a meal, and medical care for mothers and children, and was hosted in 2002 by Old Stone Church.

 

Empowerment

Cleveland Community Voice Mail: Cleveland Community Voice Mail now has 2200 boxes to allocate and in 2002, 1,570 people completed usage of a voice mailbox.  Of those who graduated off voice mail, 80.7% who were seeking housing found it, 67% found employment and 65.8% maintained a communication link.  In order to help address the difficult fundraising climate, NEOCH implemented a membership fee for our partner agencies.  Several Community Voice Mail programs around the country have resorted to some form of membership fee to help sustain their programs.  Our partner agencies now pay a small fee depending on how many boxes they use.  We have lost a few agencies because of this new policy, but the majority complied.

 

Homeless Grapevine: The Homeless Grapevine street newspaper still continues to operate steadily.  We published seven issues in 2002.  At the North American Street Newspaper (NASNA) Conference we won an award for Honorable Mention for best poetry in North America.  The poem that won this honor was co-written by our very own Michael Gibbs. 

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 A Message From The Board President

The Northeast Coalition of the Homeless (NEOCH) have developed programs and an advocacy message that remains consistent with the mission of the organization by empowering and organizing homeless people. The Board of Trustees of NEOCH is dedicated to making a difference in trying to eliminate homelessness in Greater Cleveland.  We have constructed a Board forming a firm foundation to protect the rights of homeless people and figure out ways to best serve their needs.  This may cause tension in the community, but we stand committed to the broad goals of the organization.

 

The NEOCH Board has struggled over the year to balance the demands of maintaining a strong, vibrant advocacy voice with the pull toward offering direct service.  It is painfully clear to us that we cannot remain a credible voice to homeless people by ignoring their calls for immediate help.  When we meet on a weekly basis with homeless people, they question us on how homeless people can remain connected to the community, employers, and landlords while staying in a shelter.  It is disingenuous to continue to address structural causes and broad solutions to homelessness, and never attempt to solve the problems faced by homeless people on a daily basis. 

 

So therefore, we are reluctantly drawn into overseeing programs that serve homeless people on a daily basis with their immediate needs.  We have tried not to do direct service, but instead coordinate services that directly serve homeless people.  We have recently considered the idea of collaborating to provide on-going technical assistance, training, and client rights protection to the large number of men using the men’s entry shelter.  The Board decided that we would never again make the mistake of providing technical assistance to a proposed project, and then step aside and allow it to degenerate into something in opposition to our mission.  So, we supported one shelter collaboration recently in exchange for continued involvement to promote civil rights, and client oversight of the operation and governance of the facility. 

 

As the country is going through tough economic hardship, and uncertain times because of a rise in tensions around the world, we struggle with huge increases in homelessness locally.  The unstable economy has caused an increase in the unemployment rate, and the tight budgets have threatened our stock of affordable housing only deepens the homeless crisis.  The Greater Cleveland area needs affordable housing with supportive services that will help homeless people with entry into permanent housing.  Providing shelter only touches the surface of a growing problem, but does not address the growing number of homeless people.  We need bold solutions to prevent homelessness and move people quickly into housing that they can afford.

 

During the past year, NEOCH has made major steps towards our strategic goals. The overwhelming success our Cleveland Community Voice Mail Program is expanding to Lorain County so those individuals without phone service can have a communication link to the world.  The Homeless Teach-Ins have had tremendous response from the community in providing education around homelessness for the community.  Our Legal Assistance Program has remained vital to the organization even through the obstacles that were presented this year. In the second year of operation, we served 335 individuals with pending cases, legal advice, and referral assistance. The Homeless Stand Down is one of our major events co-sponsored by Interact Cleveland and we had the honor of serving over 400 homeless people.  Our first Annual Dinner and Silent Auction was an excellent fundraising event because we received outstanding support from the community. The main office for NEOCH will be moving to a facility that is more adequate and accessible to serve to the homeless population and the community.

 

In 2003, The Northeast Ohio Coalition for the Homeless will continue to protect the rights of individuals from exploitation in the shelters, temporary agencies, health care industry, and by the social service providers. Also, we plan to actively participate in all the local efforts to find a solution to the ongoing problem of increasing homelessness in the Greater Cleveland area. 

 

We also intend to engage in a strategic planning process to evaluate future areas to concentrate our resources.  The Board of Trustees wants to look at our commitment to our advocacy agenda and strategies to improve our connection with the homeless community.  We will look at our programming and see if there are possibilities for spinning those programs to other agencies, and we will set a plan for the agency over the next five years.  We hope to settle the question of our role in providing services and to construct criteria for agency involvement in programs that benefit homeless people.  On behalf of the Board of Trustees of the Northeast Ohio Coalition for the Homeless, we greatly appreciate your support in trying to make all of our efforts successful. 

 Sincerely,

Roy C. Love

President of the Board of Trustees for NEOCH

 

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Letter From Past Director Of Operations

 

    It has been an honor to work at the Northeast Ohio Coalition for the Homeless both as an AmeriCorps*VISTA national service member and as the first Director of Operations.  These last three years at NEOCH have certainly been an adventure—as many of you know, there is never a dull moment at NEOCH! My primary responsibility as Director of Operations was to oversee NEOCH’s four programs: Cleveland Community Voice Mail, Bridging the Gap, Cleveland Homeless Legal Assistance Program, and the AmeriCorps*VISTA program.  Although searching for sustainable funding for these programs has been extremely difficult, it is rewarding to know that each program provides vital services to homeless people in Cleveland that they cannot receive anywhere else.  Even though the difference between providing services and acting as an advocate for homeless people is a fine and sometimes dangerous line to walk, I am glad NEOCH chooses to take this risk as the benefits to such programs speak for themselves.

 

NEOCH and our fellow advocates truly have our work cut out for us.  We need the support of our community and membership now more than ever.  Fortunately, NEOCH always seems able to draw in dedicated and talented people.  I am confident that Brian Davis; Teri’ Donelson, NEOCH’s new Director of Operations; the dedicated Program Directors and the energetic National Service Volunteers will rise to the challenge in 2003.

 

It was a difficult decision to leave NEOCH, and I will greatly miss the staff, the colorful cast of Homeless Grapevine vendors and other homeless people of whom I have had the pleasure of meeting. 

 

Sincerely,

 

Angela K. Joyce

Past Director of Operations

 

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 2002 Financial Information

This Information based on cash basis accounting, and is not audited to date

           

            Revenue:

Program Fund Balance 2002 $15,774


Federal Government       $167,509


Foundations $109,620


Corporations   $18,270


Community Shares $15,243


Special Events   $14,878


Membership$11,674


Individuals    $11,127


Grapevine Sales $5,835


Religious Organizations  $5,015


Program Operations  $3,303


Program Fees    $3,264


Other Revenue Sources   $2,344

 


Total Revenue 2002    $383,856

 

 

           Expenses:


Salaries  $231,815


Taxes/Fringe Benefits $23,729


Professional Services  $26,355


Telephone    $19,269


Program Operations  $13,433


VISTA Operations $11,628


Office Rent $8,929


Printing $8,533


Grapevine Printing    $7,055


Office Supplies/Equipment   $5,047


Conferences/Memberships  $4,933


Staff Travel   $3,039


Postage $3,004


Equipment Maintenance/Purchase  $1,915


Program Fund Balance for 2003   $15,172

 


Total Expenses 2002     $383,856

 

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2002 Donors

 

A.T. & T.

Booz, Allen , Hamilton

Dominion Foundation

Executive Caterers, Inc.

Travelers Express Co., Inc.

Friedman, Domiano & Smith, Co.,  LPA

Leonard Davis Co., LPA

First Energy Illuminating Co.

McCarthy Lebit Crystal &Haiman Foundation

Porter Wright Morris & Arthur

Hahn, Loesser & Parks

St. Angela Social Action

Plymouth Church of Shaker Heights

Old Stone Church

Cannon’s Discretionary

Islamic Center of Cleveland

Fund Lutheran Church of the Good Shepherd

St. James Church

Southwest Unitarian. Universalist Church

Fairmount Presbyterian Church

Community Shares

United Way Contributors

Individual Contributions to the Grapevine

Thomas White Fondation

The Cleveland Foundation

Murphy Family Foundation

St. Luke’s Fondation

St. Ann Foundation

Deaconess Foundation

Benjamin S. Gerson Foundation

Cleveland Bar Foundation

 Individual Donors to the NEOCH Auction

Case Western Reserve University

UniversityHospitalsHealthSyst.

Cleveland State University

Homeless Grapevine Vendors

Aids Taskforce of Greater Cleveland

Mac’s Backs Paperbacks

Cuyahoga County Auditor

Organizational Members of NEOCH

Individual Members of the Coalition

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2002 Auction Donors

The Hilton Hotel

Rio Bravo

Chipotle

Penn Station

Renaissance Hotel

Great Lakes Brewing Company

Pickwick & Frolic

Macaroni Grill

Malley’s Chocolate

Cookies by Design

Panera

Café Tandoor

Karen

Dessa Finnerty

One-on-One Fitness

John Robert’s Hair Studio

Borders Bookstore

Target Stores

Ambiance

Country Craft Mall

W.25th Bookstore

Kwik Car Wash

Bed Bath & Beyond

Ohio Bicentennial 

      Commission

City Budda

Lake Metro Parks

Northern Ohio Golf

       Association

Lake County Captains 

         Minor League Team

Boston Mills Ski Resort

Cleveland Indians

Willoughby Golf Course

American Ballroom Center

Cleveland Browns

Cleveland Museum of

    Natural History

Fine Arts Association

I-X Indoor Amusement Park

Cleveland Botanical Gardens

Regal Cinemas

Dobama Theater

Cleveland Playhouse

Great Lakes Theater Festival

Cleveland Cinemas

Children’s Museum

Cassidy Theater

Cleveland Opera

African Safari Park

Improv Comedy Club

Hilarities Comedy Club

Cuyahoga Valley

         Scenic Railroad

Trolley Tours of Cleveland

Petsmart

Circuit City

Ritz-Carlton Hotel

Cleveland Force

Beck Center for the Arts

Great Lakes Historical

       Society

Mohican Lodge

Fifth Third Bank

Jack Matia Honda in Elyria

Cain Park

Angela Joyce

Marilyn Brest

Inter Religous Task Force

Donna Friedrich

Levin Furniture

AT&T Wireless

Joseph-Beth Bookstore

Charter One Bank

Key West Bank

The wonderful ladies who 

     provided desert

Mayor Jane Campbell

Commissioner Peter Lawson Jones

Council President Frank Jackson

Radio Talent April Baer

Sheraton Cleveland Centre

 

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NEOCH Plans

for 2003 and Beyond

 

Americorps*VISTA:  It will be difficult to improve on the wonderful group of VISTAs that have served over this last                 year.  We will continue to expand our efforts to develop programs to serve homeless young people.  We will work on building coalitions to work on solutions to homelessness.  We will work to expand a statewide civil rights monitoring project, and build the capacity of organizations to empower homeless people.  NEOCH   plans to seek funding for a staff position in 2003 to work on public education campaigns.  Over the last year, many neighborhoods have become battlegrounds to fight against homeless programs.  NEOCH must assist to reduce the myths with regard to homeless people and convince those who support finding solutions to homelessness to speak up with a staff person to fight these not in my backyard extremist views.

 

 

Bridging the Gap:  This program had a tremendous set back this last year with the rejection of federal support.                    How a program that helps homeless people get into federally owned housing would not qualify for federal                                   continuum of care dollars?  Congressman Kucinich is trying to get an explanation of how placing people in                               housing would not be a fundable activity.  While we figure out the next steps, we are looking at refocusing the                      program to concentrate on the thousands of Project Based Section 8 buildings in the community.  These units                          are all privately owned, and there is no coordination and no central place for homeless people to go to find out                   about vacancies and qualifications for entry.  We feel just cataloguing this resource in the community would be valuable.                            

Advocacy/Public Education:  Our advocacy goals for this year include continuing our work at the state, local and national level to develop solutions to homelessness.  We hope to finally put in place a local plan to set a comprehensive blueprint for eliminating homelessness in Greater Cleveland that addressed the roles of each level of government and sets yearly milestones.  We are working on establishing a set of standard for the shelters, and we will continue to work in our four core areas: health care, civil rights, economic justice and housing.  We have a comprehensive advocacy agenda for these four areas with priorities and goals to reach. As always, our single most important mission is to address the affordable housing crisis that exists by fighting to preserve affordable housing and expand the existing affordable options that exist in the community.

 

Community Voice Mail:  The program expanded to 2,200 boxes available in the Cuyahoga County, and in  2003 we are working on expanding to Lorain County.  The program is seeking sustainable sources of funding to preserve this valuable community resource. Voice Mail continually must train the service providers because of the high turnover rate.

 

Homeless Grapevine:  The Northeast Ohio Coalition for the Homeless will celebrate 10 years of publishing Cleveland’s street newspaper. While we are usually embarrassed by anniversaries because it means another year that we are not doing our job in ending homelessness, however we are proud of reaching this milestone.  We continue to buck all the trends in publishing by concentrating on what was described as “uninterrupted depression” with 16 pages on nothing but poverty.  We have trained nearly 500 people over the 10 years, and many have earned money enough to get housing.  The Homeless Grapevine joined the North American Street Newspaper Association, and has broken stories about corrupt charities that led to indictments.  We reported on a bogus shelter, and major problems with a state funded welfare program, but in the end we provided an outlet for homeless people to communicate with the rest of the world. We will continue to publish and celebrate the ten years of publishing the voice of poor people, and work on sustaining this valuable resource.

 

Homeless Legal Assistance:  We have hired an attorney to rebuild this program.  We have solidified our relationship with the Cleveland Bar Association, and have constructed a schedule for all of 2003.  We will look for opportunities to work with local law firms to “adopt” the shelters in the community so that the homeless individuals that stay at that shelter have access to an attorney. We hope to expand the scope of the program by utilizing students and expanding the number of attorney’s volunteering for the program.  Also, this year we intend to address the sustainability of the project by attempting to stabilize the funding of this vital program inthe community.

 

These are our on-going core areas of service that NEOCH will attempt to stabilize in 2003.  A few ideas for projects that homeless people have brought to us that we will try to get organizations to develop in the community.

 

1.     A non-profit hiring hall to provide a decent livable wage job that does not exploit the individual.

2.     A pay to stay shelter in which a person can have some degree of freedom for a small fee for a bed and locker space.

3.     A central referral center for homeless people or one place that an individual can go to get information on shelter, housing, education, support services without bouncing around the city looking for help.

4.     A massive increase in mental health services so that homeless people would have better access to counseling and other support.

5.     A better system for transporting homeless people to available jobs, housing, education and support services. 

 

                                                                                                                                           

 

 

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